The courier will require assistance for larger items. Congestion zone charges would need to be added if this applies to your area.
Any additional requirements will be at the couriers discretion. It is not down to the courier to take items upstairs and or assemble furniture.
Using your own courier - Again this is fine but we will require a minimum of 48 hours from the collection driver. The couriers we work with have worked along side us for many years and are trusted to handle your items with great care and attention.